Evaluating the quality of an organization and the education and training of managers [Evalvacija kakovosti organizacije ter izvedbe izobraževanja in usposabljanja menedžerjev]

作者：Stare J^*

来源：Didactica Slovenica-Pedagoska Obzorja, 2010, 25(1): 110-122.

• Education
• Evaluation
• Manager
• Training

The author of this article presents a model of evaluation in the education and training of managers that was based on extensive research conducted on a sample of 353 middle and senior managers from the economic sector. Based on results of the study, the author created a basic framework for the most appropriate and most desired indicators for evaluating the quality of education and training. The author determined that the correlation between the quality of education and training of managers and their respective evaluation was not evident. This could mean that the questionnaire is in essence "an end in itself, meaning that it is not intended to assess the work of the service provider and the improvement of education and training of managers. Nevertheless, we must be aware that regular evaluations allow for the service-user, (i.e., the manager) a relatively realistic assessment and the opportunity to (not) choose once again the same educational institution. Furthermore, service-providers (i.e., educators) are provided with useful information regarding the service-users (non-) satisfaction with the course and with the education and training. As such, they are provided the opportunity to improve the delivery of education and training and in turn would definitely encourage managers towards lifelong education and training and especially towards being integrated into learning through their own initiatives, because of internal needs and motivation.

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